Enabling Third-Party Cookies in Safari on iOS (iPhone & iPad)

Enabling Third-Party Cookies in Safari on iOS (iPhone & iPad)

Enabling Third-Party Cookies in Safari on iOS (iPhone & iPad)

Some of our learning tools and activities require the use of third-party cookies. By default, Safari on iPhone and iPad may block these cookies, which can cause problems when launching external resources (such as LTI tools inside your Virtual Learning Environment (VLE).

Follow the steps below to make sure third-party cookies are allowed.

Step 1: Open Settings

  • On your iPhone or iPad, tap the Settings app.

Step 2: Go to Safari Settings

  • Scroll down and tap Safari.

Step 3: Turn Off “Prevent Cross-Site Tracking”

  • Under the Privacy & Security section, look for Prevent Cross-Site Tracking.

  • Make sure this option is switched OFF.

This allows Safari to accept third-party cookies needed for some online learning tools.

Step 4: (Optional) Allow All Cookies

  • Still under Privacy & Security, check that Block All Cookies is switched OFF.

  • Normally this is off by default. If it is on, websites won’t be able to save login information or keep you signed in.

Step 5: Close and Re-open Safari

  • Fully close Safari (swipe it away from the app switcher).

  • Re-open Safari and return to your learning activity.

Troubleshooting

  • If you are still experiencing issues, try clearing your Safari history and website data:

    • Go to Settings > Safari > Clear History and Website Data.

    • Sign back into your VLE and try again.

  • If problems persist, consider using an alternative browser such as Google Chrome or Microsoft Edge on your iOS device.

✅ You should now be able to access LearnSci activities and tools without cookie-related errors.


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